Find out what support you can get if you are affected by coronavirus at this government website page: https://www.gov.uk/find-coronavirus-support
Free and impartial advice and support for debt and personal finance concerns:
Citizens Advice Bureau
Step Change
Money Advice Service
Information from Banks and Finance Websites
Support for Customers
We have created a hub with all the latest information on our products and services for customers. It is updated daily so that customers can find the information they need in one place.
Our colleagues are also facing unprecedented times and so we are asking customers to only phone us if they have an immediate financial problem. That way, we can help make sure that those who are most vulnerable receive the support they need. All of our online and mobile channels are working as normal.
HSBC UK is standing ready to support our personal and business customers as they tackle the financial impact of COVID-19
Our branches and contact centres, all of which are based here in the UK, provide an essential service. We are working hard to keep as many of these open and fully staffed as possible.
We understand how important it is for our customers to receive support with their finances and, at times like this, we recognise we need to do all we can to be there for them.
All the measures we have announced to date are set out in greater detail on our dedicated COVID-19 website.
As the coronavirus outbreak continues, we all face the difficult challenge of responding to the impact it is having on our lives. We are here to support you through these uncertain times.